Course Name: Salesforce.com administration and configuration for non-developers
Course Duration: Evening Classes, 2 Hours a day for 12 days (4 weeks) [ Online and In Person ]
Ideal for individuals who are:
- New to Salesforce.com and are looking to learn how to administer Salesforce.com
- Developers looking to understand the basics of Salesforce.com, the environment structure and the platform components
- New Salesforce.com users who have just started using it for Sales, Marketing and Customer Service and are looking to maximize the use of Salesforce.com
- Individuals who are looking to learn about Salesforce.com and become experts in configuration and customization of Salesforce.com
Course Details
- Salesforce.com CRM basics
- Salesforce.com environments
- Salesforce.com Dos and Don’ts
- Navigating Salesforce.com
- Accessing Setup
- Setting up personal preferences
- How to access data within Salesforce.com
- Basic configuration within Salesforce.com
- Salesforce.com security features
- How to configure Salesforce.com for user access
- How to configure Salesforce.com to automate notifications, alerts and workflows
- How to customize objects and create new objects within Salesforce.com
- How to automate business workflows within Salesforce.com
- How to setup email automation within Salesforce.com
- How to configure Sales, Customer Service and Marketing business processes within Salesforce.com
- How to find answers to Salesforce.com questions
This course will prepare users for the Salesforce.com ADM 201 certification course.
Course Cost: $1200/-
For more information or to sign up, please email: training@unitedcloudsolutions.com
Please visit Our Online Salesforce.com Training Academy for more details.
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