Administrator Training in Atlanta, Alpharetta, Marietta, GA / Georgia

Course Name: administration and configuration for non-developers

Course Duration: Evening Classes, 2 Hours a day for 12 days (4 weeks)  [ Online and In Person ]

Ideal for individuals who are:

  1. New to and are looking to learn how to administer
  2. Developers looking to understand the basics of, the environment structure and the platform components
  3. New users who have just started using it for Sales, Marketing and Customer Service and are looking to maximize the use of
  4. Individuals who are looking to learn about and become experts in configuration and customization of
Course Details
  1. CRM basics
  2. environments
  3. Dos and Don’ts
  4. Navigating
  5. Accessing Setup
  6. Setting up personal preferences
  7. How to access data within
  8. Basic configuration within
  9. security features
  10. How to configure for user access
  11. How to configure to automate notifications, alerts and workflows
  12. How to customize objects and create new objects within
  13. How to automate business workflows within
  14. How to setup email automation within
  15. How to configure Sales, Customer Service and Marketing business processes within
  16. How to find answers to questions
This course will prepare users for the ADM 201 certification course.

Course Cost: $1200/-

For more information or to sign up, please email:

Please visit Our Online Training Academy for more details.